Company: CloudSpire Technology (LIB)
Department: Business Development
Reports To: Chief Executive Officer (CEO)
Location: Monrovia, Liberia
Employment Type: Full-Time
CloudSpire Technology (LIB) is seeking a highly motivated and results-driven Business Development Manager to lead the company's business growth initiatives. The successful candidate will be responsible for identifying new market opportunities, acquiring clients, developing strategic partnerships, increasing revenue, and expanding the adoption of CloudSpire's software products and IT consulting services.

The Business Development Manager will play a critical leadership role in growing our portfolio of clients across schools, hotels, healthcare institutions, NGOs, government agencies, SMEs, and enterprise organizations.

About CloudSpire Technology (LIB)

CloudSpire Technology (LIB) is a technology company focused on developing innovative software solutions that improve business operations through automation and digital transformation.

Job Purpose

The Business Development Manager is responsible for generating sustainable business growth by acquiring new customers, managing strategic accounts, leading sales initiatives, developing partnerships, and identifying new business opportunities that contribute to the long-term success of CloudSpire Technology (LIB).


Key Responsibilities
Develop and implement business development strategies aligned with company goals.
Identify and pursue new business opportunities across target industries.
Conduct market research to identify emerging trends and customer needs.
Build and maintain a strong sales pipeline.
Generate qualified leads through networking, referrals, and prospecting.
Conduct cold calls, emails, and follow-up communications.
Arrange meetings with potential clients.
Deliver compelling software demonstrations and company presentations.
Prepare proposals, quotations, and business presentations.
Negotiate contracts and service agreements.
Close new business opportunities.
Develop strategic partnerships with educational institutions, hotels, businesses, NGOs, and government organizations.
Represent CloudSpire Technology at networking events, conferences, and exhibitions.
Build and maintain long-term relationships with clients.
Conduct regular client visits and business reviews.
Ensure high levels of customer satisfaction.
Address client concerns professionally and promptly.
Identify opportunities for upselling and cross-selling additional CloudSpire solutions.
Maintain regular communication with key accounts.

Key Performance Indicators (KPIs)
Sales
Monthly Revenue Generated
New Clients Acquired
Sales Growth Rate
Proposal Win Rate
Deal Closing Ratio
Customer Retention Rate
Customer Satisfaction (CSAT)
Client Renewal Rate
Upsell Revenue
Cross-Sell Revenue

Sales Leadership
Develop monthly and quarterly sales plans.
Set sales targets for the business development team.
Monitor sales performance and provide coaching where needed.
Prepare accurate sales forecasts.
Manage the customer relationship management (CRM) system.
Track the complete sales lifecycle from lead generation to contract signing.
Ensure a high conversion rate from qualified leads to paying customers.
Client Relationship Management
Build and maintain long-term relationships with clients.
Conduct regular client visits and business reviews.
Ensure high levels of customer satisfaction.
Address client concerns professionally and promptly.
Identify opportunities for upselling and cross-selling additional CloudSpire solutions.
Maintain regular communication with key accounts.
Strategic Partnerships
Identify organizations for strategic collaboration.
Develop partnership proposals.
Build relationships with schools, universities, NGOs, banks, telecom companies, and government institutions.
Negotiate partnership agreements.
Maintain mutually beneficial business relationships.
Market Research & Competitive Analysis
Monitor industry trends.
Research competitor products and pricing.
Identify new market opportunities.
Recommend new products and service improvements.
Provide market intelligence to the executive team.
Deadline: August 31, 2026